01603 507 596   Email: headoffice@blackswan.co.uk

Heathcote Care Home - Norwich

19-23 Unthank Road, Norwich, Norfolk, NR2 2PA

Heathcote is a residential care home on Unthank Road, just a stone's throw away from Norwich city centre in Norfolk. We provide short-term, respite care and longer term care and support at the home.

One of four Black Swan homes in Norwich, the home provides care and support for up to 29 residents in a beautiful building. The comfortable bedrooms are dotted around the home, which has large, separate communal lounges, dining rooms, a hair salon and adapted bathrooms. Outside there are private gardens and a shaded patio area where we enjoy barbecues and outdoor events for our residents, their families and friends and the local community.

At the home we provide person-centred care for our residents, good food and a wonderful atmosphere which really makes it feel like home. We take pride in providing a wide range of enriching activities to suit residents’ likes and interests, with varied activities taking place every day.

Heathcote has been rated ‘Good Overall’ by the Care Quality Commission in its latest inspection, receiving an ‘Outstanding’ rating in the caring segment of the report, including this lovely quote: “We saw many examples of outstanding and positive caring interactions between the staff and people living in the service.”

Norwich city centre

Heathcote is a short walk from Norwich city centre, via the pretty Chapelfield Gardens. Our residents often enjoy shows at the nearby Theatre Royal, where we are a sponsor for their accessible performances, shopping trips, meals at many different restaurants and cafes, and trips to the historic Norwich Market. St John’s Roman Catholic cathedral is also close to the home.

As well as all the modern conveniences of a city, Norwich is a hub of culture and history, with museums, art galleries and riverside walks. Our care team are keen to enable residents to experience the rich history of the area.

Please contact us to arrange a viewing.

Discover more of our Norfolk homes: Chiswick House, Kings Lynn Care Home, York House, Laurel Lodge Care Home, Nightingale Lodge Care Home, Park House, The Beeches, Westfield House and Thomas Tawell House.

Delve into the heart of Black Swan Care Homes, where our commitment to excellence shines through. Explore our Charter of Values, which outlines our dedication to dignity and respect. Whether you're seeking guidance on financing with our Paying for Care resources or clarity on our services and policies through our Frequently Asked Questions, we've got you covered. Empower yourself with knowledge through our A to Z’s on Social Care. These resources seamlessly link to reveal the core values driving our exceptional care and why you should choose Black Swan to be your care provider.

Virtual Bedroom Tour

Get to know our services a little better by taking a look around our virtual bedroom tour below.

Each of our bedrooms across the group aims to provide a relaxing, calm and friendly environment for our residents to call home.

We encourage all of our residents to personalise and decorate their living space to their personal likes and interests.


Bedroom size and décor may vary depending on service. Please contact us directly if you would like to book a viewing at a particular service.

Book a Viewing

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