01603 507 596   Email: headoffice@blackswan.co.uk

Charter of Values


We offer an adaptable service. Facilities are continually reviewed and updated in order to provide a safe environment in which the needs of every individual are met.

We work collaboratively with our residents. Their input and involvement allow us to provide a care package tailored to suit their own unique and specific needs.

Our highly skilled staff are given the skills and confidence that they need in order to deliver the highest standards of care and support to every resident.

Every person matters and will be treated equally, compassionately and with the utmost respect & dignity.

Independence, choice, and individuality are at the core of our values.

We cannot replace your home, but that should never stop us from trying.